Shipping Policy

Welcome to Soloara! We’re excited to have you here and can’t wait for you to experience the benefits of our Radiant Rice Skin Serum. Below you’ll find all the details regarding our shipping process.

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Processing Time

• All orders are processed within 1–2 business days (excluding weekends and holidays).

• You will receive a confirmation email with your tracking number once your order has been shipped.

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Shipping Rates & Delivery Estimates

• Standard Shipping (Domestic): 3–7 business days.

• Express Shipping (Domestic): 1–3 business days.

• International Shipping: 7–15 business days (may vary depending on your location).

Shipping charges for your order will be calculated and displayed at checkout.

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Order Tracking

Once your order has shipped, you will receive an email containing your tracking number. Please allow up to 24 hours for tracking updates to appear.

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Customs, Duties & Taxes (International Orders)

Soloara is not responsible for any customs and taxes applied to your order. All fees (such as tariffs, duties, and customs charges) are the responsibility of the customer.

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Delays & Lost Packages

• Delivery times are estimated and may vary due to factors beyond our control (e.g., weather, customs delays).

• Soloara is not liable for lost or stolen packages once they have been confirmed as delivered by the carrier.

• If your package seems delayed, please contact the shipping carrier first with your tracking information. If you still need assistance, reach out to us at [soloara722@gmail.com].

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Shipping Restrictions

• We currently ship worldwide, but some regions may have restrictions on skincare product imports. Please check your local regulations before placing an order.

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Questions?

If you have any questions regarding your order or shipping, feel free to contact us at:
📧 [soloara722@gmail.com]

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✨ Thank you for shopping with Soloara — where radiant skin begins.